Grow Your Book: The Humana Podcast Series
Grow Your Book: The Humana Podcast Series
Humana Strong
In this series, hear from agents like yourself and leaders at Humana talk about ways to take advantage of Humana’s tools and support to grow your book of business and retain customers.
Help Your Clients Find the Right Care
Help connect your clients with the right care for their needs. In our latest episode of Grow Your Book, How to Use Humana’s Find a Doctor tool with Care Highlight™ ratings as part of your sales strategy, Agents share their best practices and different approaches to using these tools. Speakers: Kristy Buras, External Partner Agent Steve Roth, MP Brokerage Agent What to listen for: How to find doctors who meet your clients needs How to discuss the Care Highlight™ ratings and the value to your clients How to discuss provider options compliantly Please click here for to view the full transcript.
Sep 21, 2021
12 min
Boots on the Ground: Teaming Up for Local Veteran Communities
This episode of Grow Your Book explains why and how Agents can join forces with Veteran Service Organizations (VSOs) to support Veteran health and wellness at the local level. We’ll highlight a few Humana/VSO projects, help Agents shift their mindset when it comes to the Veteran population and provide practical advice for putting human care in action. You can view the full transcripts here: https://ignitewithhumana.com/Podcast_44_Retain_Clients.pdf
Sep 2, 2021
30 min
How Two Top-Selling Med Supp Agents Retain Clients
The final episode in our three-part Medicare Supplement miniseries gives you strategies to engage and retain clients. Closing a sale isn’t the end of your work. It’s just the beginning of a long-term, mutually beneficial relationship. Two Agents share their tips for engaging and retaining Med Supp clients. Looking for answers to FAQs and sales strategies? Listen to parts one and two of our miniseries. Speakers: Kerri Buckley, licensed Agent, Brick, New Jersey Caroline Shatto, licensed Agent, Fort Wayne, Indiana Times to be all ears: What to do January through September: [0:45] The role customer service plays in retention: [1:55] How to stay in touch throughout the year: [2:55] You can view the full transcripts here: https://ignitewithhumana.com/Podcast_44_Retain_Clients.pdf
Jun 28, 2021
6 min
Two Agents, Five Med Supp Sales Strategies
The second episode in our three-part Medicare Supplement miniseries gives you strategies to increase Med Supp sales all year long. You’ll hear from two seasoned Agents who love Humana’s Med Supp plans. They’ll share their strategies for building their Med Supp pipeline and positioning Humana’s Med Supp plans in a competitive Medicare landscape. Be sure to listen to part one and part three. Speakers: Kerri Buckley, licensed Agent, Brick, New Jersey Caroline Shatto, licensed Agent, Fort Wayne, Indiana Moments to note: How referrals can generate Med Supp leads: [0:45] How to develop client relationships: [2:25] Overcoming objections: [4:41] You can view the full transcripts here: https://ignitewithhumana.com/Podcast_43_Med_Supp_Sales_Strategies.pdf
May 10, 2021
7 min
Your Med Supp Questions Answered
This first episode in our three-part Medicare Supplement miniseries will answer your most-asked questions in quick succession. Don’t forget to listen to the second and third episodes. Keep your ears perked, your pen poised to take notes and get ready to Grow Your Book with Humana. What to listen for: Where to find Med Supp plan info and commission rates: [1:34] Which Med Supp plans include SilverSneakers: [2:40] When underwriting occurs for Med Supp: [4:50] How Humana determines Med Supp plan premiums: [5:30]   You can view the full transcripts here: https://ignitewithhumana.com/Podcast_42_Med_Supp_Questions.pdf 
May 3, 2021
7 min
Why Doing Good for Others Means Doing Well for Yourself
Hear from two Agents who make Dual Eligible Special Needs Plans (DSNP) the centerpiece of their sales strategy. You’ll discover why they view DSNP as an opportunity to help their community. We’ll cover best practices for working with the DSNP population including outreach and education tactics. Listen to their inspiring stories. You can view the full transcripts here: https://ignitewithhumana.com/Humana_DSNP_HFC_2021_Podcast.pdf
Feb 23, 2021
18 min
You Can Help Veterans with Humana
Learn how to authentically engage with your local Veteran population. We’ll talk about Humana’s wide-reaching Veteran efforts while providing you with tactics and best practices to help you reach the Veterans in your community. Feel empowered to serve those who served us in this mini-episode. You can view the full transcripts here: https://ignitewithhumana.com/transcripts/How_You_Can_Help_Veterans_with_Humana_Podcast_Transcripts.pdf
Aug 5, 2020
22 min
Make Retention Your #1 Sales Strategy
Why is a good retention strategy so important? Of course, it helps you maintain your book of business. But it may also lead to growth opportunities. We’ll cover strategies big and small that you can start implementing today to help maximize your member retention. View the full transcripts here:  https://ignitewithhumana.com/transcripts/Podcast_Episode_40_Retention.pdf    
Jul 21, 2020
22 min
What You Can Do To Help Members Improve Their Health
Learn how to talk to members about social determinants of health such as food insecurity, loneliness, and transportation. We’ll teach you how to connect your members to resources and support so they can lead their healthiest—and happiest—lives. Click here for full transcripts.
Apr 8, 2020
20 min
Accelerating Your Lead Funnel
Need help with your lead funnel? There’s no magic formula for finding leads or turning prospects into clients. But in Episode 34, Accelerating Your Lead Funnel, we’ll reveal some proven techniques for building and maintaining an effective lead funnel.  You’ll hear from our resident Humana expert: Kim Klein.
Sep 25, 2019
16 min
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