When it comes to helping your sales team close more deals, it is important to look at the technology that exists to help them along the way. In this episode, Jason and Mark look at the concept of lead scoring, tracking your sales actions, CRM software and more.

3 Ways to Use Technology To Improve Your Customer Service Process

Grow Up is a weekly podcast that seeks to help businesses grow better using technology. Discussing the top tech issues of the day, Jason Parkinson and Mark Hemmer talk about what was, what’s new, and what’s coming next in business technology. Each episode ends with practical takeaways for business leaders looking to leverage technology more effectively. With a history in traditional media, Jason and Mark have seen the changes that technology brings firsthand and want to share what they’ve learned to help others thrive in a shifting landscape.