In this episode of Grit Won't Quit, Tom sits down with Shawn and Pat, the duo behind FINS – TropiCali Cuisine, a local favorite that's been serving up fresh, flavorful food for over 23 years. They talk about the journey from starting in restaurant sales to building a beloved brand with three thriving locations. The conversation dives into what it takes to grow a restaurant business that lasts — from managing rising costs and finding the right team to balancing quality, quantity, and customer satisfaction. Shawn and Pat also share their approach to building a loyal, generational clientele, adapting to the changing world of takeout and delivery, and the exciting future of FINS as they explore franchise opportunities. Through it all, their focus remains the same: great food, great people, and a great culture that feels like family.