This episode spotlights Himanshu Rathore, the operations leader behind Teleperformance Thailand’s remarkable rise as a global talent hub. Listeners will hear how people-first leadership, multicultural collaboration, and crisis-tested resilience shaped one of the company’s strongest success stories. It is a compelling look at what modern operational excellence truly requires.

Host: Phillip Lanos | philliplanos.com | Strategic Media & AI Operations Lead

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