#2 – AMI data helping Utility Operations and Customer Satisfaction | Featuring Mark Henderson

Welcome to Grid Dialogues—where we bring together the voices shaping the future of utilities.
From everyday challenges to game-changing tech like AI, IoT, and smart metering, we dive into what’s really driving change.
Each episode is packed with stories, insights, and ideas from leaders, innovators, and policymakers.
Whether you work in utilities, tech, policy, or research, you’ll find something valuable here.
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