With healthcare costs on the rise, and the fate of a nation-wide, universal health care system still very unclear, many companies and nonprofits are chipping away at other ways to bring down costs and improve existing systems. In the midst of a pandemic, can telemedicine prove a feasible fix by providing care without leaving the home? Zach Reitano, cofounder of the telehealth company Ro, explains how virtual diagnosis and access to low-cost prescriptions can meet the immediate needs of patients battling COVID-19 — and, with any luck, change the face of healthcare in America as we know it.