<p>Arlene Joyner, the deputy assistant secretary and director of the Office of Industrial Base Management and Supply Chain for the Administration for Strategic Preparedness and Response at the Department of Health and Human Services, said data initiatives are helping understand where supply chain shortages are happening.</p>

CISA instilling a customer-centric approach down to the program level

As digital and technological transformation takes hold, how can government leaders learn and share knowledge that can help them speed up innovation and better serve constituents? During this twice-monthly podcast brought to you by EY, we’ll share lessons learned, tactics and a look at what’s on the horizon. On Government Modernization Unleashed, you will hear directly from federal, state and local innovators and EY subject matter experts on the front lines of the most groundbreaking modernization initiatives.