For the inaugural Good Thinking podcast episode, host Darren Gough speaks to Dan Plant, Head of Content and Community for hotukdeals at Pepper.com - The World's Largest Deal Community.
In this episode, we discuss some of the key issues that build better communities including:
- Using Knowledge Management structures to improve team effectiveness&nbsp;
- Managing remote teams and the value of the human connection in a distributed workforce&nbsp;
- The importance of trust, and the responsibility toward members of the community&nbsp;
- Choosing the metrics and KPIs to show the real value of community&nbsp;
- Perceived mental health and wellbeing challenges for a branded community.

Discussing the Mental Health, Wellbeing and Burnout issues that affect community managers running online communities or social spaces.