What does it take to walk into a job you're not qualified for, hustle for it, convince and get it anyway?

Raphael Piveteau was born in France, studied at the culinary institute of Paul Bocuse in Lyon, and spent the next 28 years building one of the most extraordinary careers in luxury hospitality across 16 countries, multiple continents, and some of the most prestigious brands in the world. The Ritz-Carlton. Shangri-La. Baccarat Hotels. And today, Executive Director of Operations at The Quin House, one of Boston's most exclusive private social clubs.

In this episode, Raphael takes us through the full journey, from asking for a job he had no business applying for, to moving to Japan and learning how a completely different culture redefined his understanding of hospitality. We compare service cultures across continents, talk about what it really means to lead in luxury, and explore how language, humility, and genuine passion for people are the skills no school can teach you.

This is a masterclass in building a career from the ground up, one country, one lesson, one room at a time.