CIPS Futures | The Procurement and Supply Chain Podcast
CIPS Futures | The Procurement and Supply Chain Podcast
CIPS
Navigating supplier disputes, part 3: dispute intelligence with AI
27 minutes Posted Sep 26, 2025 at 5:30 am.
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Show notes
Is AI the answer to resolving disputes with your suppliers? Yes... and no - as we find out in the final instalment of this mini-series. While the human input and experience of professionals remains critical to forging and maintaining supplier relationships that keep businesses running, we explore where AI is reshaping procurement roles when it comes to negotiation, contract management and resolving conflict.
Hear from resolutiion's Fayola-Maria Jack and Katarzyna Hewelt on how AI is reducing costs caused by disputes by up to a third, and making contract management faster and more accurate at identifying risks - removing future sources of conflict at source. Acting as a co-pilot, AI gives procurement the time to focus on the strategy and relationships that drive true value for their organisations, explain our guests. 
Additional reading:
Download: CIPS & resolutiion Breaking the Deadlock report
Read: CIPS Intelligence hub - supplier relationship management
Watch: Leveraging AI to improve conflict management in procurement
Read: Interview with resolutiion CEO, Fayola Maria-Jack on how AI is benefitting procurement and supply
This podcast mini-series is brought to you by the Chartered Institute of Procurement & Supply (CIPS), in partnership with resolutiion.