Business owners often encounter a lot of bad hires, not necessarily because they have a bad leadership style. Most of the time, the cream of the crop eludes them due to their poor recruitment strategies. Danielle Mulvey addresses this business-killing problem by crafting an objective process that evaluates talent, not just new hires but existing employees as well. In this conversation with Andy McDowell, Danielle presents her Five-Star Rating System that can help businesses filter bad hires from desirable talents. She also explains the art of creating job description titles to attract applicants who will suit best to your available positions.