Whatever the size of the firm, KYC is a necessary process that impacts the client relationship.  It can make onboarding of new clients smooth and also reduce friction for existing clients.  The opposite is certainly possible yet avoidable.

In this episode, we discuss how eKYC, perpetual KYC and client-tested technology solutions can augment how people execute this vital function.

You can contact Chor at chor.teh [at] investec.com, and Clarisse at clarisse.mallem [at] gdfinancialmarkets.com.