Guest: Lena Kyman, AuD, Clinical Trainer at Phonak

Topic: Life as a Clinical Trainer

Lena joins Dave on the podcast this week to share her journey of becoming an audiologist, working inside a private practice for six years, and now working as a clinical trainer who spends her time training fellow audiologists on Phonak's technology. 

Lena provides a unique perspective derived from her time working in private practice and now within one of the major hearing aid manufacturers. She shares some of the most frequently discussed questions and issues that are had by many audiologists, many of which pertain to Bluetooth connectivity. The two discuss why Bluetooth is a double-edged sword, proving difficult and frustrating in some instances, but a true enabler for a better patient experience and point out that it's part of the patient expectation here in 2021. 

The conversation spans many different aspects of the valuable role that clinical trainers play in the field of hearing health. 

Episode Transcript