Future Commerce
Future Commerce
Phillip Jackson, Brian Lange
Inside Lululemon’s Resale Engine
48 minutes Posted Jun 17, 2026 at 11:00 am.
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Resale is forcing brands to rethink product design, pricing, and customer acquisition from the ground up.
Ryan Rowe (Archive) and Alison Buchanan (Lululemon) join Brian and Alicia to unpack how lululemon’s Like New evolved from a sustainability pilot into a meaningful commercial channel. We unpack messy reverse logistics, the AI agents now quietly running warehouse decisions, and the organizational vision required to make circular commerce work across a vertically structured enterprise.