This week on the Frontline Innovators we have a special guest who happens to be a Skyllful customer, Gary Brown, EAM Manager at Denbury, Inc. Gary has a wealth of experience being on the frontline and now is on the operations side. Listen to Part 1 of the conversation and stay tuned for Part 2 next week. Quote: "Any way you can reduce the frontline's risk of feeling like they're going to get a bad grade, bad performance review, whatever you want to call it. When you reduce that risk, it empowers them to be a little more confident and be a little more adaptable to change." Key Takeaways:➖ Your training should take away the excuses➖ Your frontline leaders may be the ones that oppose the change most➖ Frontline tech is drastically different than regular tech - far more stress-inducing➖ Reduce the risk of fear and your frontline will feel empowered➖ Giving your frontline a place to practice without fear is understated LinkedIn:  https://www.linkedin.com/in/gary-brown-860384a4/Company Website:  https://www.denbury.com/ Here's other ways you can listen:Amazon Music -  https://music.amazon.com/podcasts/2f4ecd92-6468-4769-b0bf-254e236510b7/FRONTLINE-INNOVATORSApple Podcast -  https://podcasts.apple.com/us/podcast/frontline-innovators/id1572329402Spotify -  https://open.spotify.com/show/29m3wnK8pbFjdSvJ9wjmySStitcher -  https://www.stitcher.com/show/frontline-innovatorsGoogle Play -  https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZnJvbnRsaW5laW5ub3ZhdG9ycy5jb20vZmVlZC54bWwYoutube -  https://youtu.be/iRj2pOgA3k4 Find more episodes of Frontline Innovators at https://www.frontlineinnovators.com