Informal discussion between Jorge Gamez and Carlos Aliaga on various topics, including business platforms, pandemic impacts, and future plans. Pandemic Impact and Recovery Reflection on pandemic experiences and adaptations Post-pandemic viewed as an opportunity for growth and change Emphasis on continued understanding and collaborative work Global Expansion and Market Strategies Plans to expand into new markets, including the U.S. and Europe Discussion on adapting to different cultural and business environments Importance of understanding local contexts when entering new markets Diversity and Inclusion Initiatives Commitment to supporting LGBTQ workers and addressing disability concerns Recognition of the need for better practices in these areas