“I’m sorry”. Two simple words. Two simple, yet, powerful words. As children, our parents constantly remind us of the importance of saying ‘Thank you’ and saying ‘Sorry’. Gratitude and Apology. It usually isn’t easy to get honest contrition out of a toddler, but that’s to be expected. What’s also surprisingly difficult, as we’ll get to discuss, is getting honest contrition out of companies. In our first episode of Fresh Meet we’re going to be discussing the art of saying sorry. We’ll be looking at individuals and brands that have done it well and those that haven’t. We’ll also be taking a look at some...I guess, unconventional styles of saying sorry. Guests: Paul Sutton: Digital Media Consultant and host of The Digital Download Podcast https://digitaldownload.training/digital-download-podcast/ Alex Myers: Founder and CEO of Manifest Group Maja Zupan: Strategy Director at Manifest Group