In this fireside chat, Charles Gracey and CEO Marcia Taylor discuss Bennett Family Company’s journey from a 15-truck fleet with $500 to a global powerhouse. Marcia credits their success to a foundation of faith and the dedication of three generations of family. Growth was driven by niche specialization and listening to customers, such as expanding into the crane business to meet specific needs. Marcia advises small fleets to strictly know their costs and prioritize financial stability over aesthetics like "chrome," which doesn't pay the bills. She distinguishes building a "business" from just having a "job" through purpose and culture. Despite challenges like litigation and tight margins, Marcia remains bullish on the industry’s futureKeep up with Live FreightWaves EventsOther FreightWaves ShowsLearn more about your ad choices. Visit megaphone.fm/adchoices