Freight 360
Freight 360
Freight 360
Training New Hires That Actually Stick | Episode 321
50 minutes Posted Nov 21, 2025 at 5:00 am.
Welcome, Housekeeping, And Sports Banter
Market Pulse And Macro Headwinds
Pivot To Today’s Topic: Training
Why Culture Drives Training Outcomes
Shadowing, Feedback Loops, And Learning Fast
Setting Benchmarks And Defining Success
Firing Fast And Protecting Team Energy
Controlled Reps: Calls, AARs, And Review
Hiring Screens: Lunch, Spouse, And Fit
Tools, Courses, And Closing Notes
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Show notes
This episode covers a practical system for turning new hires into confident brokers using culture, coaching, and clarity instead of heroics. We break down behavior-based culture, reps + shadowing, recorded call reviews, clean hiring screens, and comp plans that reward sustainable operations. We also share the core modules we use and how to plug in the Freight Broker Basics course. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Bro...