On this week’s episode of FOX Rehabilitaion’s Live Better Longer podcast, FOX physical therapists, Rachel Glaser Cherewaty, PT, MSPT, and Harrison Kerch, PT, DPT, talk about therapeutic alliance and the importance of patients and clinicians forming a bond and collaboration with one another. Truly knowing a patient—especially their emotional well-being—leads to better healthcare and outcomes. Rachel and Harrison discuss how to work with patients who may be difficult at first, or even afraid to receive treatment. They walk us through PROMs (Patient Reported Outcome Measures) and PREMs (Patient Reported Experience Measures), and also explain why making a treatment session engaging and entertaining should be prioritized.