About this episode: Matthieu is the cofounder of <a href="https://www.tagai.io/">Tagai</a>. Tagai enables you to tag and categorizes incoming customer support tickets, as well as manage the full customer support stack Listen to this episode if you are interested in: -  Customer support efficiency  - Pivoting - The New York tech scene - Pricing strategies - The future of Tagai - And tons more!

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112 - Vidy Thatte (Phonogram) On The Future of Podcasting/Audio

Forward Thinking Founders is a founder podcast where we interview high potential founders from networks like Y Combinator, The Thiel Fellowship, Product Hunt, Twitter, etc. and brings to light what they're building for the world. Think of it like the opposite of How I Built This, where we interview founders before they are successful, then if they are, we have a moment in time we can look back on in the early days. Does the model work? Look at our early interviews and you'll have your answer.