My guest today is Vanessa Druskat, the behavioural scientist who pioneered the concept of “team emotional intelligence”. In this episode we discuss why and how we need to rethink many of our old concepts about teams: Why having emotionally intelligent team members doesn’t guarantee the team itself will be emotionally intelligent How teams’ emotional intelligence - or lack thereof - has a direct impact on performanceWhat explains bad behaviour such as selfishness on a team......and why, when that happens at the very top, that impacts cross-silo collaboration across the entire organisationThe 3 buckets of norms that shape a team’s emotional intelligenceThe connection between our sense of inclusion and self-esteemYou can find Vanessa’s Harvard Business Review article on “Building the emotional intelligence of groups” here.