34. David Kinnaird, Chief Customer Officer at essensys on the User Experience in a “Lit Up” Building from Flex Uncensored

David Kinnaird is the Cheif Customer Officer at essensys. He has a rich history in the serviced office/flex industry and shares some great stories that give us a sense of what IT looked like not that long ago before platforms like essensys were developed to make massive advancements in simplifying the IT requirements for a shared office environment.

We talk about:

The early adopters such as Tishman Spire and Rockefeller Group who are creating a high-end, shared IT backbone in their building to reduce friction and onboarding time for tenants
How terrible the tenant experience is when they have to set up their own IT
The importance of making your IT enterprise-compliant
David’s secret life as a DJ

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