First Time Leader
First Time Leader
Bob McCoy
Guest Incident Reporting
23 minutes Posted Apr 23, 2022 at 2:43 pm.
0:00
23:43
Download MP3
Show notes
In the hotel industry, reporting of guest incidents in a timely manner with the correct information may keep you out of law suites or better yet, minimize the loss if any. This episode talks about what information to gather and why.