Shaniqua Jones-Williams built SendBack after her DIY wedding left her drowning in returns. Instead of waiting in lines, boxing items, and dealing with shipping labels, she imagined a service that comes to your door, repackages everything, and sends it back for you. In this episode of City Entrepreneur, Shaniqua shares how she turned everyday frustration into a logistics startup, the challenges of building from St. Louis, and what it takes to solve a billion-dollar problem that big companies ignored.