On this episode of Fighters Drinking Coffee hosts Scott Dance and Michael Sutherland talk with Jon Klem of Managed Memberships about his jiu-jitsu journey, starting in 2020, cross-training experiences, training with visiting gyms, and the role jiu-jitsu played in his fitness and family life.The conversation moves into practical gym-business topics: membership pipeline and retention, the importance of check-ins, overcoming resistance to sales and marketing, staffing and seasonality, and how community culture becomes the gym’s best marketing tool.Jon closes with a candid combat confession about his first IBJJF tournament (and a neon-belly lesson), and shares resources for gym software and how to contact him at managememberships.com or [email protected]Check us out and submit Combat Confessions at: www.fdcpodcast.com Please remember to follow, rate and review!or Support the show on our PatreonWant more from Fighters Drinking Coffee:Follow us on instagram: @fightersdrinkingcoffee   Join our discord: https://discord.gg/UPmxwuwXks