Our host, Louis-Pierre Gravelle, a registered patent agent and partner at Bereskin & Parr in Montreal Canada, is joined by Malgorzata “Gosia” Gruzlewska. Gosia provides useful information and discussions on the EUIPO's Stakeholder Quality Assurance Panels - a programme aimed at involving users in the quality management of the Office decisions in order to bridge the gap between the users' perception of quality and the internal quality measurement results.

Later in the podcast, we also take questions from our listeners who joined the live webinar as it was recorded.