Eyetrepreneur
Eyetrepreneur
Perry Brill and Dr. Raymond Brill
Mystery Shop Calling Practices LIVE
1 hour 27 minutes Posted Sep 12, 2022 at 10:00 am.
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Perry mystery shop calls 10+ offices.

How's the front desk at your office? Are they answering optical questions appropriately to drive sales and traffic? Or, do they say "I don't know" or wrong unenthusiastic answers?

On the calls, he ask questions like:

  • Can I get my PD?
  • Do you carry frames for big watermelon heads?
  • What's the cost of a progressive?
  • Do you carry XYZ brand?
  • What's the price of an eye exam?
  • How fast can I get my glasses made?
  • What do you do for myopia control?

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