<p>Caroline Papadatos uses her expertise gained from Executive Loyalty and Marketing roles at LoyaltyOne, Rogers Communications and Sears to break down customer experience management, direct-to-consumer branding and the value of loyalty programs in a post-COVID world across industries including grocery, hospitality and insurance. &nbsp;</p>
<p>Watch the full interview <a href="https://mailchi.mp/bc4ba0f625b3/caroline-papdatos">here</a></p>

Pharid Jaffer

"Experts in Industry" is an informative and insightful series featuring some of the top professionals in their respective industries. In these interviews David Poirier, (CEO of The Poirier Group) and the guest will dive deep into the pressing challenges that currently exist across HR &amp; Culture, Grocery, AI, Hospitality, Supply Chain, Marketing, Education and more!

The Poirier Group is a boutique management consulting firm focused on helping our clients achieve the results they need through process and performance improvement, operational excellence and strategic planning and implementation.