I was privileged to engage in a stimulating and thought-provoking podcast session with Stephen Tolfree on Expert Views on ADR (EVA) Vid/Podcast Show. Stephen is a forgiveness coach and boss whisperer, helping to rehabilitate people after workplace conflict. He helps people who lost their confidence to return to full strength and peak performance, using forgiveness. He also helps people with an abrasive management style to change their approach and learn empathy. Stephen's work is restorative and redemptive, and he has coached more than one thousand (1000) people. Two universities are planning a study of his work; he speaks internationally on the benefits of forgiveness, and his work has been cited in Psychology Today. He wears many hats, so I have left the link to his website:https://www.rehabilitate.uk/.Stephen's email address: [email protected].*You can order my book 'Appropriate Dispute Resolution in Comparative Perspectives Nigeria, the UK, and the US' via #springer: https://link.springer.com/book/10.1007/978-3-031-57476-4. Recent book chapter: ‘Mediation within the Nigerian Civil Justice System’ in 'The Place of Mediation Within The Modern Civil Justice System: Critical Perspectives,' edited by Masood Ahmed and David Sixsmith- Edward Elgar (2026). Recent Article: Chinwe Umegbolu, Susan Guthrie, A Comparative Perspective: Marriage, Engagement, and Divorce Laws in Guyana, Trinidad and Tobago (TT) and the United States (US). Athens Journal of Law 2025, 12: 1-20 https://doi.org/10.30958/ajl.X-Y-Z.Please subscribe to the EVA YouTube channel and listen to this episode on all podcast channels: #audible #apple #amazon #overcast #google #spotify #listennotes #podpod #playerfm #pocketcasts #anghami #audacy.In this series, we examined the role of forgiveness in workplace conflict, emphasising its contributions to psychological healing and organisational stability. Our analysis illuminated how holding onto resentment can inflict pain and obstruct the healing process. We distinguished conceptually between healing and Alternative Dispute Resolution (ADR) mechanisms. Stephen clarified that while ADR procedures such as mediation, conciliation, and restorative justice provide structured pathways to settlement, healing entails deeper psychological and relational restoration. We evaluated whether Human Resources (HR) could integrate forgiveness within grievance procedures while upholding procedural fairness. Stephen addressed a common misconception that forgiveness equates to tolerating mistreatment, highlighting the importance of maintaining personal boundaries. Chinwe raised a pertinent question: Should forgiveness-based approaches be optional or mandatory steps in the dispute resolution process? Finally, we examined whether forgiveness is essential to rebuilding professional trust, or whether meaningful healing can occur independently through procedural fairness, accountability, and behavioural change, while also considering how forgiveness might be woven into future settlement processes.#adr #forgiveness #healing #coach #HR #organisational #organisationalleaders #leaders #humanresources #grievance #reconciliation #peace #peacemaking #restoretive #justice #research #bullying #workplace #conflict #england #wales #world #DEI #fyp #education #awareness #diversity #inclusion #equality #interview #odr #innovation #marketing #marketingadr #cybersecurity #cyberattack #digitaltechnology #pedagogy #researchmethods #AI #DEI #diversity #inclusion #equality #international #commerical #technology #education #awareness #highereducation #digitaltransformation #ICA #youtube #viral #europe #africa #uk #caribbean #northamerica #southamerica #latinamerica #asia #trending #equity #university #schools #researchmethods #accesstojustice #law #lawschool #shortvideo #shorts #conflict #talkshow #tv #conversation #conversations #podcasting #britishpodcastawards