In this episode, we get away from all the coronavirus gloom and sit down with CEO of AI company Wordnerds, Pete Daykin. Wordnerds is a SaaS company that is on the cutting edge of natural language processing artificial intelligence. They are currently working with train companies, car manufacturers and other global brands to discover what customers think about the services and products they supply and in this episode, we spoke to Pete about how this could change the way companies interact with customers, what AI actually is and how it could be a paradigm shift on the scale of the internet.