Dave Crysler kicks off a three-part series with Cody Fisher, President of Concordance Innovations, to unpack the real challenges facing the healthcare supply chain. In this first episode, they dig into why the industry struggles with data trust, how organizations get trapped in analysis paralysis, and what it actually takes to drive change in one of the most complex supply chains in the world.

What You'll Discover:

• Why healthcare supply chains can't benchmark themselves against retail or automotive, and what makes the stakes fundamentally different
• How data distrust cascades through every decision, from ordering to inventory to forecasting
• Why waiting to "clean your data first" is a trap that keeps organizations stuck for years
• The real fear behind AI and automation adoption: are we just speeding up bad processes?
• Why optimizing for cost and maintaining resiliency aren't tradeoffs in healthcare, they're both non-negotiable
• How flipping the question from "why should we change?" to "what happens if we don't?" creates breakthrough moments
• The shift from squeezing contracts and price to creating value through operational change
• What leadership characteristics actually drive innovation, and why the best leaders are great storytellers

Whether you lead supply chain operations in healthcare or any industry wrestling with complexity, data challenges, and the pressure to modernize, this conversation will ground you in the realities that matter before the solutions make sense.