<p>In this episode of Engagement Zone we talk to Aimee Lucas, Senior Principal Analyst at XM Institute about the following:</p>
<ul>
 <li>The integral link between the customer and employee experience – with compelling data to support it</li>
 <li>The biggest pitfalls that organisations make when trying to connect customer experience with employee experience</li>
 <li>Top recommendations on how to improve your employee experience within your organisation and the benefits of doing so</li>
</ul>

05: Meeting The Employee Engagement Alliance’s leader, Ruth Dance

The Inspire Club podcast comes from the world of work with just one rule for each guest. They must share a story of someone who has inspired them along the way. We then explore their career, life away from work, share advice and tips for inside and outside of the workplace and much more. Want to feel good and learn something in half an hour? Join us at The Inspire Club.