How do we get people to recognize the value of a change initiative as much as we do? In other words, how do we win them over? 

In this episode, Founder Don Racey explains the Engage approach to getting buy-in from those on the front line of an organization undergoing change. At Engage, change management comes down to one word: Empathy. Empathy is your ability to put yourself in the shoes of someone else, and to see an issue from their perspective.