Connect with Mark: https://www.linkedin.com/in/markstileslawMark Stiles joins us to share the power question W.A.I.T. Why am I talking? Naturally, we want to interrupt; finish others’ sentences!Listening to UNDERSTAND takes discipline and exercise. When I'm talking, I'm not learning!WAIT starts with our teams; starts in our families! Mark shares it took him some personal acknowledgement … painful in fact; but, you practice and get better. Listen, pause and get comfortable with silence. Ego can cause us to talk - we want to be known as having the answers! In a sales context, we may think “I don't have much time so let me get my pitch out”. Mark shares how insecurity may make us think, “why am I asking a question i should know the answer to”? I ask because I want to hear YOUR response to the question! Why am I talking? If I am, am I delivering VALUE or FILLING time? Resource: Pat Hyman: RE Agent Rocks! Also, Mark does a Title Agent Rocks segment so be sure to connect with him!Join our sales group on Facebook for no-nonsense sales accountability: https://www.facebook.com/groups/Energy4Sales/Follow E4S Podcast: https://energy4sales.biz/PodcastEpisodeJoin us on LinkedIn: https://energy4sales.biz/LinkedInPage