Being a leader means managing clients complaints. We outline the steps you need to follow to turn any client situation around, and how to model it to your teams.

31. A 4-Step Process to Turn Your Angriest Client into Your Biggest Fan

It’s no secret that business owners face a unique set of challenges, often juggling marriage, parenthood, and career aspirations. Empire Building brings together five influential women who are unapologetic in their goals to build big businesses and live big lives. Another common goal? Helping others do the same.Tune in for authentic, unfiltered conversations with Wendy Papasan, Seychelle Van Poole, Sarah Reynolds, Kymber Lovett-Menkiti, and Tiffany Fykes, as they invite you to be a part of their journey.