The phrase, &quot;the customer is always right&quot; has legs. But not for the reasons we once thought. The customer is not only right because we want to put forth our best manners and promote positive client relations. The customer is also right because it is cheaper than them being wrong! Being a &quot;hothead&quot; will get you nowhere. Don&apos;t get your entrepreneurial panties in a bunch. A quick look at active listening and how to claim your cool and decide who is in control. Because not being in control in your business is not cool.

THROW SPAGHETTI ON THE WALL:  A SAUCY COLLABORATION TECHNIQUE

Let's talk about entrepreneurship from an honest perspective. Building company culture, mentoring, empowering teams, change management, product creation, and startup power is my passion. Market saturation, rising advertising costs, consumer lethargy, head trash and failure talk is the enemy. My approach is simple, let’s talk through it. No fluff, no frills, just real talk...and that’s how I built my products, company culture, brand….and companies. Choose who you want to be and OWN IT, BOSS IT, BELIEVE IT.