] Susan has a passion for diversity and inclusion. [02:53] Project Redefine became about engagement. [04:48] When your business is performing well, it's hard to engage people to think differently to innovate. [07:00]  Harnessing incremental change and small innovations to create BIG change. [09:27]  Allocate work well, and you achieve many different things. [12:52]  Diversity, inclusion, sustainability, well-being.  Focus, motivate and encourage others to get involved. [15:57] Every boardroom is interested in ESG.   You need to have a purpose and drive change. [19:19]  Be brave and be resilient, you're pushing boundaries you have to keep going.