3 key factors that make conversations challenging, including context, them and you, and how to manage all 3, before, during and afterwards Show notes for this episode:https://effectivelearning.co.uk/resources/top-tens/challenging-conversations/ Looking for tips on a particular topic? Search for top tens and other resources by theme here: https://effectivelearning.co.uk/collections/top-tens Effective offers coaching, workshops and L&D programmes, covering >50 topics […]