For the last two years, Prima CARE, a medical practice with more than a dozen locations in Southeastern Massachusetts, has been using healow Insights to improve patient care. A secure, bidirectional interface allows practices to exchange patient information from any available internal or external network or hospital in the area or across the nation with health insurance companies and Pharmacy benefit managers. Relevant clinical information is available more quickly and effectively that ever, and all in one place. Data are also available to satisfy audits by insurance companies, which no longer need to visit the practice, but can conduct those audits electronically.