This week Wendy Knowler took the opportunity to cover some of the most asked questions she received on social media. Many consumers are unaware that they are paying insurance on cellphones they haven't used in a decade, fly-by-night companies are scamming innocent lay-bye customers and what is the policy on returning online purchases?

Can you be charged for early settlement of your loan?

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consumer journalism than she could count. But while known as a champion of consumer rights, Wendy is also known and respected by corporates for her fair, accurate and balanced reporting. Want to be a more sussed consumer or corporate? Listen to Wendy's episodes here.