In today's Consumerwatch, Wendy Knowler reports on a spot of finger trouble at Woolworths, while in part 2, she asks the important question of business: Why do brands have social media accounts when they are not active or they ignore customers’ queries?

You have no legal right to return clothes that don’t fit you

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consumer journalism than she could count. But while known as a champion of consumer rights, Wendy is also known and respected by corporates for her fair, accurate and balanced reporting. Want to be a more sussed consumer or corporate? Listen to Wendy's episodes here.