First their boundary wall collapsed in a devastating storm, and then this Umlazi couple’s hopes of getting it rebuilt were dashed when their insurer rejected their claim. It wasn’t that fierce storm which toppled the wall, the insurer said - it was poor construction. The couple asked Wendy Knowler to help…

Update edition: gift vouchers and insurance claims for flood damaged walls

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consumer journalism than she could count. But while known as a champion of consumer rights, Wendy is also known and respected by corporates for her fair, accurate and balanced reporting. Want to be a more sussed consumer or corporate? Listen to Wendy's episodes here.