The Consumer Protection Act makes us among the most protected consumers in the world, in theory. But rights are worthless if there are no consequences when service providers deny us those rights. For many people, that’s the reality.

On-the-road fees - what are they costing you?

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consumer journalism than she could count. But while known as a champion of consumer rights, Wendy is also known and respected by corporates for her fair, accurate and balanced reporting. Want to be a more sussed consumer or corporate? Listen to Wendy's episodes here.