Ecommerce Conversations
Ecommerce Conversations
Practical Ecommerce
Channel Signal Founder on Importance of Product Reviews
18 minutes Posted Jul 14, 2017 at 11:31 pm.
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Product reviews can play an important role in ecommerce. Something like 9 out of 10 shoppers read product reviews, and many studies over many years have shown that reviews help shoppers to make online buying decisions. To talk about ecommerce reviews, we have with us Paul Kirwin, the CEO and founder of Channel Signal, a product review monitoring analytics firm. You might know a few other companies that Mr. Kirwin has founded like 3Point5 or Experticity.