Ecommerce Conversations
Ecommerce Conversations
Practical Ecommerce
TurnTo Founder On Using Past Customers For New Sales
20 minutes Posted May 22, 2014 at 10:30 pm.
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Ecommerce merchants strive to answer questions from shoppers. Relevant, helpful answers presumably increase conversion rates. One company offers a solution that relies on past customers to answer questions from prospective ones. The company is TurnTo. Its founder and CEO, George Eberstadt, speaks with Practical Ecommerce’s Kerry Murdock.