In this episode, Leila Modarres and IDC Research Director, Peter Marston, discuss the expansion of enterprise applications portfolios and the role third-party service organizations play in the pursuit of digital transformation. They also dive into the advantages of working with a skilled set of external resources as opposed to managing everything in house and the 5 technology trends to lookout for in 2021 in a post-pandemic world including increased remote capabilities, predictive analytics, automation and much more!