Trust. We can all agree that trust is important, but how do you make it happen? Lara gives tips on how NOT to build trust and Kelly shares why it’s so important to an organization, customers, and even vendors & suppliers. The hosts both agree that psychological safety is a big component.

We trust you’ll enjoy:

What is psychological safety?

The Four Agreements

The Edelman 2019 Trust Barometer

How to Build Trust in an Organization  from the Univ of NC

Amy Edmondson’s book – “The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth”