We are joined by Ed, a support monkey, who gives us insight into how we can improve the relationship between support and development. 
TOPICS

<ul>
<li>Pet Peaves of Enterprise Support</li>
<li>Documentation, is it really needed?</li>
<li>ITIL Framework</li>
<li>...a lot more!</li>
</ul>

LINKS 
<a href="https://en.wikipedia.org/wiki/ITIL" rel="nofollow">ITIL Framework</a>

MUSIC FROM THE CCMIXTER COMMUNITY 
Snazzy Intro: On Top of the World by texasradiofish (c) copyright 2015 Licensed under a Creative Commons Attribution Noncommercial (3.0) license. <a href="http://dig.ccmixter.org/files/texasradiofish/50478" rel="nofollow">http://dig.ccmixter.org/files/texasradiofish/50478</a> Ft: John Fletcher, Patricia Edwards, ElRon XChile, Speck, alexplaysguitar 
Live Show Starting Soon: cdk - Sunday by Analog By Nature (c) copyright 2016 Licensed under a Creative Commons Attribution (3.0) license. <a href="http://dig.ccmixter.org/files/cdk/53755" rel="nofollow">http://dig.ccmixter.org/files/cdk/53755</a> 
Live Show Outro: ＭＩＬＬＥＮＮＩＡＬＳ by Analog By Nature (c) copyright 2018 Licensed under a Creative Commons Attribution (3.0) license. <a href="http://dig.ccmixter.org/files/cdk/57150" rel="nofollow">http://dig.ccmixter.org/files/cdk/57150</a> Special Guest: Ed Orr.

Old School Development & Burnout

DNIStream produces podcasts headed by Chris and Josey who connected through development, gaming, the world wide web, and a mutual love of gabbing while running wildly off on tangents. 
The current iteration of Documentation Not Included focuses on discussing all things that capture the attention of the two jaded hosts. Previous iterations focused on being a live knowledge reposity for software professionals and included Development Not Included (Live streamed development on Monday at 7PM GMT (https://twitch.tv/dnistream)).