Send us Fan Mail You’re smart. You’re capable. But when pressure hits at work, do you defend… justify… over-explain? In this episode, you’ll learn how to communicate in a way that earns trust, influence and real respect - especially when you’re reporting up (or managing down). Here’s what you’ll take away: Ownership builds power. When you make a mistake, less defending and more owning changes everything. A simple apology and accountability builds credibility faster than 10,000 excuses ever wi...